Send a cancellation email when card detail requirement expires : Dish Cult

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Send a cancellation email when card detail requirement expires

Bridie Fox

started a topic about 7 years ago

Hi,

Could we have a cancellation email sent when the time period for providing card details expires?

Thanks

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1 Comment

Ewan Farry

said over 6 years ago

Hi Bridie,

We have release the requested feature for cancellation emails to go out when the system removes the booking from the diary due to non-payment or no card details being submitted.

I have had our support team prepare a mock branded template for the email itself and will contact you separately to go over testing this out.

Kind regards,

Ewan